Phone Manager Professional introduces a host of new features to the already feature-rich Standard version such as the ability to view ACD agents, send SMS Messages*, and integrate with an array of third-party applications.

Colour-coded agent icons
these icons represent the varying states of ACD agents

Phone Manager Professional provides powerful software integration

Phone Manager Professional lets you integrate with industry standard software applications such as Microsoft Outlook, Microsoft Access, ACT!, Goldmine, Maximiser and Microsoft Dynamics CRM.
Synchronise calendar and call history data, or screen-pop your preferred software on call events.

Customisation

Customise Phone Manager Professional to better meet your needs with VBScript/JScript macro support and .NET/ActiveX development controls. Create your own button toolbar to perform common tasks and call macros - a simple way to shortcut your everyday actions.

*Additional Hardware is required and available to perform SMS Messaging.