Case Studies
Listed below are case studies from customers running some of our
range of solutions:
Call Recording
| Easi-Drive |
Easi-Drive accident management use the Xarios Call
Recorder for fact verification between their customers,
insurance companies and solicitors |
| Fairpoint |
Fairpoint are a debt management specialist that use call
recordings for FSA compliance and to monitor and improve their
customer service |
| Leger Holidays |
Leger Hoildays have an award winning travel business.
They use call recordings to monitor their staff and verify facts
with customers |
| Byrom &
Keeley |
Byrom & Keeley are a debt managment company that use call
recordings to ensure they are FSA & PCI compliant |
Campaign Manager
| Fairpoint |
Fairpoint use outbound dialing campaigns to improve the
performance of their debt management team |
| Torquil Clark |
Torquil Clark are a financial services provider that use
Campaign Manager to increase their contact rates and provide
centralized managment information on their outbound campaigns |
Phone Client (Desktop CTI)
| Great Rail
Journeys |
Great Rail Journeys are specialist travel advisors that use
desktop CTI to track the effectiveness of their marketing/
advertising campaigns
|