Campaign Manager Release

Campaign Manager is designed to improve the efficiency and productivity of business to business and business to consumer outbound teams.

Campaign Manager is an outbound progressive dialing solution for the Mitel 5000 series telephone system.  It provides a variety of outbound dialing features and ensures you get the most out of your outbound team.  The solution can scale from 5 users to 5000 users* and the return on investment for an implementation can be measured in months not years. Automated campaigns can be run for surveys or appointment reminders when combined with the Xarios Appointment Reminder IVR.

Campaign Manager Benefits

• Efficient, effective and more accurate than manual dialing
• Reduced delays in getting to the right party contact
• Increase up sell and cross selling opportunities
• Increased productivity and right party contact leads to improve profitability
• Increase customer loyalty with reminders and notices
• Improved moral for employees

Campaign Manager USPs & Features

• Historical and real-time reports on outbound campaigns
• Integrates with Phone Manager to provide screen popping
• Easy to use web based interface for supervisors (no client install for management)
• Call Blending features to combine inbound and outbound functions
• Email alert to supervisors, sales leads etc.
• Set Outcomes and disposition codes to manage contact strategy

For more information on Campaign Manager please visit our product pages or contact a Sales Representative for a demonstration.

* scalablity is dependant on phone system configuration