Security
Protecting your call
recordings
Sensitive and private information stored in recordings gives
security paramount importance.
Whether recording external or internal calls, many conversations
will contain personal or sensitive information. Interfacing
with the recorder via the website or the web service API, data
access can be controlled through the use of security profiles.
In addition, audit trails provide details of all play-back,
saving and emailing of recordings so you can be safe in the
knowledge that access to data is restricted to those that require
it.
In addition to user access control through the recorder
interface, all recordings can be digitally signed and encrypted
using AES-256 to ensure no one can tamper with or alter the data.
With user and data security rules, comprehensive audit trails, and
integrated encryption; the system provides you with the confidence
that vital information is both secure and managed in an effective,
compliant manner to satisfy customer data protection
regulations.