Phone Systems
The level of integration to a telephone system is the key driver
behind the functionality available on any computer telephony
solution. Xarios works closely with a handful of PBX
manufacturers so that it can provide the best integration
possible. Xarios solutions connect directly through APIs to
the following telephone systems:
By working very closely with these systems, Xarios ensures that
their solutions do the following:
- Simple installation, as much configuration downloaded
automatically from the telephone system as possible
- Reduced administration, keep up to date with phone system
configuration changes to endpoints and users
- Complete visibility, call tagging with all available details;
Caller ID, DDI, Agent, Endpoint, Trunk, Account Code etc.
- Real-time connectivity, tracking calls in real-time not after
the call so that call control and other CTI features are
available