Robin Russell

Managing Director 

As Managing Director, Robin brings his extensive technical and operational experience to Xarios. Having worked at Xarios for a number of years prior to his current appointment, he was previously responsible for operations, including customer service, support, training, and ensuring that Xarios applications are professionally installed. Robin also used his experience to lead the professional services team, who ensure bespoke applications are delivered in line with the customer specifications, efficiently, and on time.

Chris Rawlinson

Commercial Director

Chris brings development, technical and commercial skills to the Xarios Technologies team. He has been instrumental in bringing many of the applications to market in a way that has inspired partners to make Xarios Technologies a cornerstone of their product portfolio. Chris has a BSc in computer science from Manchester University and has nearly 20 years’ experience in the telecommunications industry.

Ben Cowling

Development Director

Bens extraordinary skill in writing advanced telephony software applications is the cornerstone of Xarios Technologies product portfolio. Ben brings his 15 years’ experience to the lead of the development team ensuring applications are delivered in a timely fashion to meet market requirements. Ben holds both a Bsc and an MEng in computer science.

Bill Perkins

Head of Distribution and Pre-Sales Support

As Head of Distribution and Pre-Sales Support, Bill’s primary role is to provide support to our value-added distributors. His experience working within the IT and telecommunications reseller community allows him to provide first-hand knowledge in pre-sales, best implementation practices, and solution design to our value added distributors. Bill also provides direct support to customers when custom software or IVR solutions are required, liaising with the Xarios development team to ensure that the solution is delivered on time, on budget, and to requirements.

Carlie Adams

Head of Channel Sales

As Head of Channel Sales, Carlie is responsible for Xarios’ direct resellers and product sales, with a primary focus on high-end solutions and sales. Carlie is backed up by our office-based sales team, who provide additional quote and sales support, enabling Carlie to provide demonstrations and on-site support to our resellers and their customers. Carlie’s product knowledge and industry experience allows her to recommend the best solutions and products to fulfill our customers’ requirements.

Jimmy Lim

Vice President of Cloud Product 

Jimmy brings his extensive product management and North American market knowledge to Xarios. Having over 20 years’ experience in the telecommunications market, more recently as a senior product manager at Mitel, Jimmy is ideally placed to define, promote and support our new cloud-based products for the American market. Jimmy is responsible for all American sales & support services for the Dimensions product line.

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Address

7 Digital Park, Pacific Way,
Salford Quays, Manchester, M50 1DR

Business hours: 9am-5pm Monday - Friday

Support Hours: 9am-5pm Monday - Friday

Premium Support hours: An engineer is available 24/7 for sites with an appropriate support contract