Remote Support

This section is for maintenance customers or resellers who have already logged a support ticket with the Xarios help desk. If you have not already logged a support ticket, please contact the help desk on 0161 786 4350 (UK) (+1) 888 927 4671 (US) or [email protected].

If you are already in contact with our support team and have been requesting to initiate a remote control session, please click the Remote Support link below. Clicking the link will begin the installation of a TeamViewer applet in a new browser window and will connect you to the Xarios support queue. Ensure you follow the prompts correctly and allow any components to install.


Remote Support Link

Contact Us

If you would like to contact us, please complete the contact us form and we will get back to you as soon as possible.


7 Digital Park, Pacific Way,
Salford Quays, Manchester, M50 1DR

Business hours: 9am-5pm Monday - Friday

Support Hours: 9am-5pm Monday - Friday

Premium Support hours: An engineer is available 24/7 for sites with an appropriate support contract