This section is for maintenance customers or resellers who have already logged a support ticket with the Xarios help desk. If you have not already logged a support ticket, please contact the help desk on 0161 786 4350 (UK) (+1) 888 927 4671 (US) or [email protected].
If you are already in contact with our support team and have been requesting to initiate a remote control session, please click the Remote Support link below. Clicking the link will begin the installation of a TeamViewer applet in a new browser window and will connect you to the Xarios support queue. Ensure you follow the prompts correctly and allow any components to install.