Phone Manager Desktop
Phone Manager gives users the tools to communicate quickly and easily, allowing them to be more productive. Phone Manager has a range of features to suit different environments; from contact views, directories, and chat to aid communication with co-workers to agent control and tool-bars for making contact center workers more productive.
Phone Manager Mobile
Stay connected with colleagues and clients when out and about or just away from your desk. Phone Manager Mobile allows users to stay in contact wherever they are, ensuring important calls are not missed. Presence profiles not only let users communicate what they are doing but also allow them to control how they can be contacted, routing calls to mobiles/softphones or placing them in do-not-disturb if with clients.
Phone Manager Outbound
Whether chasing payments, calling potential customers or reminding clients of appointments, our outbound calling solution simplifies the process. By centralising data management, managing call-backs and eliminating misdials, productivity can be increase while reducing the staff workload and maintaining customer experience levels.