With the release of the MiVoice Office Application Suite v5.1 Phone Manager introduces Multi-Party Chat. Instant message with your colleagues in a one-on-one or multi-participant chat window.
The core feature of any desktop phone client is to provide the end-user with control of their telephone, directly from their PC. This is not restricted to just making and receiving calls, but also to fully control all the features of the telephone using your desktop screen and not having to touch the telephone.
Xarios designed its Phone Manager software to integrate as closely as possible with the Mitel MiVoice Office 250 system. As a result of this we are able provide a range of telephony functions directly from the desktop:
- Make & clear calls
- Hold & retrieve calls
- Set account codes
- Select specific trunks
- Control the outgoing caller ID being presented
- Direct and announced transfers
Providing these features from the desktop makes training more efficient. Features are easy to use and well documented in help files so users can quickly learn and implement the features they need.