Mitel Phone Manager can now be used in conjunction with your Salesforce Lightning applications, providing users with direct control over their MiVoice Office 250 telephone from within the Salesforce Lightning interface. Feature include:
Phone Manager can be added as a Utility to any Salesforce Lightning application. Appearing as a ‘Phone’ option at the bottom of the user’s screen, Phone Manager is embedded right into the heart of the Salesforce environment, providing users with direct control over their telephone without having to leave Salesforce.
Once integrated, Phone Manager simplifies each user’s interaction with their telephone. The intuitive interface provides easy access to answer, hold and retrieve calls. With centralized configuration and no client-side installation required, Phone Manager for Salesforce Lightning is simple to deploy and easy to use.